Cyro Stopped Working

[kuroryuu900]

I am experiencing problems with my Cyro, it has stopped being recognised by the computer. When I plug it in, it lights up but there is no recognition from the computer that a machine has been connected. I have tried it on 3 different devices and im getting the same result on all 3. I’ve checked the cables and tried a hard refresh but there has been no change at all.
Does anyone know anything else that could help?

 

[mangalis]

Hey!

I am sorry to hear that you are having issues with your Azeron.

Please check if the device shows up in the Device manager. To locate the device easier, select View > Devices by container.
Try to hard reset the device by following this video guide -